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Recorded Webinar

Providing an Optimal Digital Customer Experience [Webinar]

You know it’s all about the customer experience, so how can you optimize it to keep customers satisfied and coming back for more?

cover slide providing an optimal digital customer experience

In this recorded webinar, you’ll learn how to provide an outstanding experience using live engagement.

Specifically, you’ll see how to:

  • Understand your current customers’ behaviors
  • Streamline your customer service team’s efforts
  • Recognize high-value clients
  • Blend digital and phone channels together
  • Offer cobrowsing, screen sharing, co-form fill, and video chat to make your service stand out

 

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