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PACE Centre (Pro Active Customer Engagement)

For organizations that are interested in offering live chat services to their prospects and customers but don’t currently have the headcount or don’t want to incur additional employee costs, or simply need extra help during busy holiday seasons, Vee24 offers the PACE Centre.

Vee24’s PACE Centre allows its customers to offer a fully featured and managed live video, voice and text chat service, with very knowledgeable staff. We have experience in a variety of industries and have worked with many major clients such as Watches of Switzerland Group, Sytner Automotive Group, Halliwell Jones, Bathstore, and others. The PACE team is available 7 days a week and is a real point of difference against your online competitors.

The PACE Centre has proven results

Lead to Sale
Customer Satisfaction Scores with Video Chat
Uplift in Conversion Rates
Uplift in Average Order Value (AOV)
live chat call center services

One of the best things about using the Vee24 Live Chat Engagement Platform is that it’s so incredibly easy to implement and launch for our customers. All that needs to be done on the customers end is to embed two lines of JavaScript code on your website, and the Vee24 team takes care of the rest.

With items such as custom branding for customer panels that matches the CSS styling of your website and brand, configuration of reporting and dashboards, and the Vee24 Power Up Experience, which includes kick off and business workshops, configurations, and user training, we make sure your launch is smooth and you are fully confident that your chat solution is customized to you and your business.

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