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Contact Center Infrastructure: It’s Time to Assess Your Tools and Technology

Read our latest article featured in DestinationCRM to find a breakdown of a common contact centre technology setup.
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customer service agent using live engagement

Phasing in Live Engagement Helps Retailers Build Loyalty with Online Consumers

A multi-experience platform that is changing how consumers are interacting with their brands offline and online in the retail world.
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Three Trends in Digital Engagement That Will Impact the Auto Industry in 2021 and Beyond

Three Trends in Digital Engagement That Will Impact the Auto Industry in 2021 and Beyond

Read this article featured in CBT News to find out why 2020 was a disruptive year for many industries, including the automotive industry
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RIOReview vee24 award winners

Elevating Omnichannel Customer Engagement With AI

Vee24 has been featured by CIOReview as one of the top 20 most promising artificial intelligence solution platforms. Read the full article to find out why.
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Jump Start 2021: Fintech Innovation Accelerates Digital Strategies in Financial Institutions

Jump Start 2021: Fintech Innovation Accelerates Digital Strategies in Financial Institutions

Digital banking is shifting from a peripheral service to a central element of financial institution’s customer engagement. That shift has been ongoing for years, but the global pandemic has accelerated it.
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End the Year on a Positive Note and Jump-Start 2021 With Live Engagement

End the Year on a Positive Note and Jump-Start 2021 With Live Engagement

A multi-experience platform that combines intelligent automated and live engagement tools can help retailers attract new customers and expand existing relationships by bringing the in-person experience online.
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