The Future of Shopping: The Boutique Experience Has Gone Virtual
Retailers can also offer one-to-many experiences that provide an exclusive opportunity to speak with a beauty influencer, get a first look at a new product, or explore skincare techniques.
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Virtual Auto Shows Put New Spin On Connecting With Car Buyers
Two-way, high-definition video and real-time collaboration such as co-browsing are powerful tools for product experts in the automotive space. Read More
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Conversational AI Can Delight Online Car Shoppers
Automotive companies are deploying chatBOTs to meet the demands and volume of an increasingly digital world. Read more about conversational AI here.
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Contact Center Infrastructure: It’s Time to Assess Your Tools and Technology
Read our latest article featured in DestinationCRM to find a breakdown of a common contact center technology setup.
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Phasing in Live Engagement Helps Retailers Build Loyalty with Online Consumers
A multi-experience platform that is changing how consumers are interacting with their brands offline and online in the retail world.
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Three Trends in Digital Engagement That Will Impact the Auto Industry in 2021 and Beyond
Read this article featured in CBT News to find out why 2020 was a disruptive year for many industries, including the automotive industry
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