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woman touching digital screen while shopping online for shoes virtual boutique experience

The Future of Shopping: The Boutique Experience Has Gone Virtual

Retailers can also offer one-to-many experiences that provide an exclusive opportunity to speak with a beauty influencer, get a first look at a new product, or explore skincare techniques.
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man holding mobile phone outline car hovering above virtual auto shows

Virtual Auto Shows Put New Spin On Connecting With Car Buyers

Two-way, high-definition video and real-time collaboration such as co-browsing are powerful tools for product experts in the automotive space. Read More
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the car dealer handing the keys to the customers car

Conversational AI Can Delight Online Car Shoppers

Automotive companies are deploying chatBOTs to meet the demands and volume of an increasingly digital world. Read more about conversational AI here.
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live engagement balance

Contact Center Infrastructure: It’s Time to Assess Your Tools and Technology

Read our latest article featured in DestinationCRM to find a breakdown of a common contact center technology setup.
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woman wearing headset looking at computer live engagement

Phasing in Live Engagement Helps Retailers Build Loyalty with Online Consumers

A multi-experience platform that is changing how consumers are interacting with their brands offline and online in the retail world.
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Three Trends in Digital Engagement That Will Impact the Auto Industry in 2021 and Beyond

Three Trends in Digital Engagement That Will Impact the Auto Industry in 2021 and Beyond

Read this article featured in CBT News to find out why 2020 was a disruptive year for many industries, including the automotive industry
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