Customer service is a huge battleground in the high tech sector. Fast moving technologies, huge numbers of customers and a continuous cycle of contract renewals means that customer service needs to be ‘on’ at all times. Live Engagement using ChatBOTS and live agents allows you to meet your customers online, provide immediate answers to questions, identify high value visitors to your website and increase visitor conversions.
You'll be in good company
Your customers will love a live engagement experience
“Best advice and service I have had. Brilliant experience and really headful advisor.”
“5- Customer Service. Thank you.”
“Amazed at this level of support on a Sunday evening! It really raises the service bar.”
“One of the best customer care services I have ever experienced.”
Vee24 helps High Tech companies to
Diagnose technical problems using 2 way video technology
Deliver outstanding customer service scores
Resolve calls faster
Co-browse web pages with the customers
Increase customer engagement volume
Improve first call resolution
Offer out of hours support
Create a real service differentiator for your customers
