20 Ways to Wow Customers with Video Assistance [Checklist]
Integrated video and cobrowsing technologies make it possible to create a store-like engagement, online, for a positive customer experience. If you’re considering or already using live video help, check out our tips to help you empower your agents and leverage innovative technologies.
In this checklist, you’ll learn how to:
- Get your website and customers ready
- Create a compelling customer experience
- Build the best contact center environment for video assistants
- Train your staff to excel
- Test, learn, and optimize
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