“People call it video chat but it feels more like an online concierge experience.”
Vee24 technology will delight your customers while directly impacting your key sales metrics. Our customers typically achieve 4 to 5x increase in online conversion with assisted sessions, and 25 to 35% increase in average order value. Plus, a fantastic personalized experience will keep customers coming back for more.
The Vee24 platform doesn’t just allow you to text or video chat with customers. We also help you co-browse, share, guide and present any type of content to the customer whether it's video, slides, pdf or web pages. You can also offer customers a helping hand through check-out and enrollment processes with co-form filling.
Got lots of customers with plenty to say? Our global servers support high data volumes, so you always have room to talk.
Extend live assistance to mobile devices, via a browser or built into your app, and offer customers help whenever they need it.
Our unified operator interface allows you to provide the same outstanding service to all customers across all channels.
Just one line of code along with a comprehensive training and support program. We'll have you up and running in no time!
We are committed to your success and our team will work with you to train your agents, employ best practices, and configure the rules engine to identify the right customers to invite to a session. And it doesn't end there. We will continue to work with you to evaluate reports and deploy a test and learn strategy to further optimize performance and results.