Learn How to Optimize Your Customers' Live Engagement Experience. KEY TAKEAWAYS: Understand how to increase engagements from your website and attract the right customer at the right time. Get tips and tricks to increase number of chats coming to your digital team and significantly improve your conversion rates. See how to best engage with your customers online to achieve bigger sales and faster customer resolution times. Learn how to monitor, drive and reward your team for a successful live engagement set-up.
"REAL WORLD BUSINESS IMPACT OF LIVE CUSTOMER ENGAGEMENT FROM UK’S LEADING SPECIALIST BATHROOM RETAILER- BATHSTORE" Learn from Vee24's customer - bathstore and how they have found success with Live Engagement. KEY TAKEAWAYS: - Hear the tips and tricks bathstore uses to successfully engage with prospects and customers. - Learnings from bathstore - how they got started, their goals, and how bathstore evolved in their Customer Engagement journey. - Understand which metrics are important to track for optimal engagements.
How to Proactively Use Live Customer Engagement for Lead Generation Don't wait for your prospects to arrive to your website, engage them in conversation from any lead source you have in your arsenal. KEY TAKEAWAYS: Find out how to increase lead flow from every channel - Website, Email, Social Media, Ads, Mobile Apps, Kiosk See how to start a conversation with your prospects and customers before they even arrive to your website Centralize and scale valuable expert resources Advance your digital presence with video chat, text chat, co-browse functionality
Webinar to show how Financial Institutions are able to include video engagements as part of your 2018 digital strategy. KEY TAKEAWAYS: - Bring an in-branch experience to your online customers with Vee24's live video engagement platform - Centralize and scale valuable expert resources - Advance your call center with video chat, text chat, co-browse functionality - Find out how to increase lead flow from every channel - Website, Email, Social Media, Ads and Postings
Best practices with Credit Unions on improving sales and resolution times by using video, text chat, co-browsing and screen sharing. Learn how to make your online banking experience as personal as a branch visit. KEY TAKEAWAYS: - Learn how to use live video to engage with members and resolve issues. - Increase conversion rates for car loans and mortgages while engaging with your members during their research phase. - How to scale call-center and expert banking resources by utilizing Live Engagement like video-chat, text-chat, and co-browse. - Find out how to increase lead flow from every channel - Website, Email, Social Media, Ads and Postings.View Webinar Now
Free webinar to show Automotive Dealers how they are able to schedule test drives, move cars off the lot much faster, improve lead management and conversion with Vee24's live video engagement platform. Using live video to interface with your prospects and clients give the ability to see the car, the sales person, the whole lot, from any device. KEY TAKEAWAYS: Learn how to use live video to engage with prospects early in their research phase Find out how to increase lead flow from every channel - Website, Email, Social Media, Ads and Postings Understand what you need to have on your side to increase customer engagementView Webinar Now
If you are like most retailers, you spend a lot of time and budget driving visitors to your website or mobile app. You spend even more optimizing those properties for the best experience - providing terrific content, easy-to-use navigation, and special offers - all to drive positive customer outcomes. View this on demand webinar to understand the benefits of live engagement.View Webinar Now
If you are starting to build out a live customer engagement team, or looking to optimize an existing one, view this on demand webinar to gain perspectives from other practitioners.View Webinar Now
View this recorded webinar to discover best practices to achieve peak performance from your team, processes and technologies so you can offer superior customer experience.View Webinar Now
See how new live video assistance technologies, like the Mayday button, can help online brands capture customer loyalty, reduce abandonment, and boost the bottom line.Download Now
View this roundtable discussion held during the Call Center Week Virtual Summit in June 2015 to discover the latest trends in customer experience.View Video Now
Enjoy this quick tour of Live Video Assistance from Vee24 to discover the features global organizations depend on to improve customer experience.View Video Now
See how best in class online travel services are using one-on-one live video sessions to deliver the personal experience previously only available from an in-person travel agent.Download Now
In this Internet Retailer spotlight article, you’ll see how face-to-face communication can bring the personal touch from the store to your online shopping channels.Download Now
Discover how best in class merchants are using live video help to deliver online results that are more like brick and mortar stores – in both customer satisfaction and sales conversion.Download Now
If you are considering, or already using, live video help, check out these tips to help you empower your agents and leverage the robust technology available.Download Now