Don’t just tell customers, show them in real-time. VeeAssist allows you to add a fully interactive co-browsing session to any phone-initiated customer support call. Agents can guide the customer around your website to help them find products or complete a purchase. Because our co-browsing is bi-directional, both the agent and the customer can interact on the same web page at the same time.
With no downloads and a one click solution, it is easy for your customers to connect with an agent to add co-browsing to any phone conversation. Your agents will also have the power of two-way screen sharing at their fingertips, providing a seamless experience for your customers.
Used by many of the world’s best known brands, VeeAssist offers the most secure and advanced co-browsing and screen sharing technologies on the market today. VeeAssist works on all browsers and mobile devices, so phone-based customers can simply connect wherever they are, on whatever device they choose. VeeAssist is a SaaS-based solution, so no software installation is required and implementation is simple and easy.
Enhance the offering by showing images, videos and PDFs in just one click.
Guide customers through check-out and help them fill in complex forms.
Get up and running quickly with this impressive yet easy to deploy solution.
Works on all browsers, smartphones, tablets and PCs
Seamlessly upgrades to text and/or live video assistance
Lets you share videos, images, and PDFs
Provides comprehensive reporting, analytics and integrated CRM
Includes two-way co-browsing and sharing in one solution
Creates a seamless web experience with no customer download
Delivers desktop sharing, helping customers fill in complex forms
Works on secure pages and check-out processes
Offers a secure and proven co-browsing and sharing technology
Easily integrates into current contact center operations
Offers round the clock support as a standard service