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eBooks and Guides

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Mastering Digital Customer Engagement for Customer-Centric Teams [eBook]

Discover how to create a successful customer engagement strategy by identifying friction, prioritizing use cases, and building out a clear roadmap.
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24 Tips to “WOW” Customers Using Live Video Chat [Guide]

Create an exceptional store-like experience online using live video chat. Follow these 24 tips to boost sales, increase brand loyalty, and enhance customer experience.
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Video Banking Engagements Build Trust [Industry Guide]

People want to bank digitally but still want to connect with a banking professional to solve certain problems or discuss more complex banking products. Video banking is a way to meet their needs and still offer exceptional banking experiences.
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5 key experiences to drive conversions in retail

5 Key Experiences to Drive Conversions in Retail [Guide]

As more retail business goes online, you need to optimize their web experience with your brand to convert more sales and increase customer satisfaction.
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Improving Healthcare Access and Outcomes with TeleHealth Live Patient Engagement [Industry Brief]

See how a pharmaceutical company used Vee24's live customer engagement when launching a new drug to help ensure patient compliance.
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Optimizing the Customer Journey with AI ChatBOTS [Guide]

Chatbots can be used in different ways and at different touchpoints along the customer journey. So, there's a lot to consider when determining your chatbot strategy including how to best optimize them for success.
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