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Case Studies and Guides

Veronica’s Insurance Delivers Unique Customer Engagement With Live Video Chat [Case Study]

Veronica’s Insurance Delivers Unique Customer Engagement With Live Video Chat [Case Study]

Veronica's Insurance implemented Vee24’s video chat technology to augment the in-person experience and address staffing challenges. Learn how it is building out its digital engagement strategy.
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Video Banking Engagements Build Trust [Industry Guide]

People want to bank digitally but still want to connect with a banking professional to solve certain problems or discuss more complex banking products. Video banking is a way to meet their needs and still offer exceptional banking experiences.
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Eastern Bank Launches Smart Chatbots to Supercharge Their Online Banking [Case Study]

Eastern Bank Launches Smart Chatbots to Supercharge Their Online Banking [Case Study]

Eastern bank is enhancing its reputation for outstanding customer relationships and extending it beyond in-person service to the online experience as well. Read the full case study.
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5 key experiences to drive conversions in retail

5 Key Experiences to Drive Conversions in Retail [Guide]

As more retail business goes online, you need to optimize their web experience with your brand to convert more sales and increase customer satisfaction.
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tele health industry brief

Improving Healthcare Access and Outcomes with TeleHealth Live Patient Engagement [Industry Brief]

See how a pharmaceutical company used Vee24's live customer engagement when launching a new drug to help ensure patient compliance.
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optimize customer journey with ai chatbots guide vee24 logo

Optimizing the Customer Journey with AI ChatBOTS [Guide]

Chatbots can be used in different ways and at different touchpoints along the customer journey. So, there's a lot to consider when determining your chatbot strategy including how to best optimize them for success.
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