Today’s car buyer expects to be able to find information and communicate with the dealership almost entirely online and at any time of the day or night. If your dealership has not yet implemented a Live Engagement solution with a live chat function on your automotive website, it’s high time it did.
Watch a short video
“We had to find a way of meeting potential customers on the Sytner website and early in their research. Sytner Live allows us to do just that.”
Natalie Parkes – Sales Development Manager JLR, Sytner Group
“Wow what a great experience. Very helpful and more likely to purchase as a result of this experience.”
Car dealer customer
“Vee24’s live video engagement platform gives us the ability to mirror the personalised experience customers receive in our Dealerships, on our website. We are extremely pleased with the results we have seen through this service.”
Colin Green, Global Retail Operations Director, Jaguar Land Rover
“Amazed at this level of support on a Sunday evening! It really raises the service bar.”
Car dealer customer
On average, 35% of all video chat calls result in a test drive booking
Ensure that you’re there online to meet customers in the evening and outside your standard opening hours
Online agents can gather lifestyle and car preference details to pass on to the dealership
Our innovative co-browsing feature allows you to browse the site on behalf of the customer, guiding them through different options
See cars close up – use a mobile camera to walk the customer round the dealership and see the cars close up
Harness the power of the ChatBOT – offer intelligent ChatBOT support for routine customer enquiries, leaving agents free to offer a more consultative service
Seamless form filling – co-browsing options allow the agent to fill forms in alongside the customer.
Turn your website into a digital showroom
Mobile agent-side cameras allow walk-around demonstrations in the showroom, and an immersive digital experience for your customers no matter where they are.