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Optimizing The Customer Journey With AI ChatBOTs

Optimizing the Customer Journey with AI ChatBOTs

Post Series: General

The commercialization of AI has already begun, but there are still misconceptions surrounding how chatbots work and how they should be integrated into pre-existing customer journeys.

In this article,  we categorize the different type of chatbots that exist today – with real examples – and their roles. We also guide you through mapping your  with our recommendations on how to map an AI chatBOT

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