“Our ambition is to be world-class and we see video as a key part of that. It offers a very personal customer experience, without you having to leave the house.”

Aaron Burton
Online Operations and Compliance Manager

"The needs of the mass retail customer change at a fast pace. We developed KBC Live to suit their needs. We see chat and video chat technology as vital to supporting their sales targets and our ambitions for digitalization."

Karin Van Hoecke
General Manager Mass Retail Customers Belgium

Human Interaction + Smart Technology = Impressive Metrics
vee|24
Unassisted Users
5x UPLIFT IN CONVERSIONS vs. UNASSISTED USERS
0%
AOV - INCREASE IN AVERAGE ORDER VALUES
Customer Service Experience Rating
0%
CSAT – AVERAGE CUSTOMER EXPERIENCE RATING
Our 100+ clients
have seen extraordinary results with our Live Engagement Solutions across many industries.
Read now
Vee24’s AI Enabled Omnichannel Platform:
Omni Channel Engagement Hub
Omnichannel Engagement Hub

From any channel, converse with a ChatBOT, transfer to a human agent, upgrade from text-to-video or have a multi-party engagement.

Chatbots
Intelligent ChatBOTs with Machine Learning

Sophisticated machine learning Customer Assist ChatBOTs provide 24×7 service. Continuously learn from every customer interaction.

Agent productivity
Agent Productivity & Automation

Focused on ease-of-use for personalization, scheduled appointments, workflow automation, checklists, email integration, and seamless CRM integration.

Analytics and Reporting
Deep Analytics and Reporting

Measure your success with post- engagement customer surveys, detailed analytics dashboard, drill down reports, and data connectors for analytics tools.

Read more
Webinar – ChatBOTs and AI: What are the business benefits and how do customers perceive them?
  • Understand the differentiating factors and capabilities of our AI-enabled BOT products, including Proactive NudgeBOTs, and Customer and Agent Assist ChatBOTs
  • Learn how Vee24 helps businesses to leverage AI and automation to handle high volume traffic and improve conversion rates while reducing training times and labor costs
Chatbot
  • Hear about the benefits of AI-enabled chatBOTs from the customers’ standpoint with faster response rates and extended hours of operation
Watch Recorded Webinar
Back To Top