Vee24 Clients
Vee24 Clients
Vee24 Clients
Vee24 Clients

“Our ambition is to be world-class and we see video as a key part of that. It offers a very personal customer experience, without you having to leave the house.”

Aaron Burton

Aaron Burton
Online Operations and Compliance Manager

DFS Logo

"The needs of the mass retail customer change at a fast pace. We developed KBC Live to suit their needs. We see chat and video chat technology as vital to supporting their sales targets and our ambitions for digitalization."

Karin Van Hoecke

Karin Van Hoecke
General Manager Mass Retail Customers Belgium

KBC Logo
Human Interaction + Smart Technology = Impressive Metrics
vee|24
Unassisted Users
5x UPLIFT IN CONVERSIONS vs. UNASSISTED USERS
0%
AOV - INCREASE IN AVERAGE ORDER VALUES
Customer Service Experience Rating
0%
CSAT – AVERAGE CUSTOMER EXPERIENCE RATING
Our 100+ clients
have seen extraordinary results with our Live Engagement Solutions across many industries.
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Vee24’s AI Enabled Omnichannel Platform:
Omni Channel Engagement Hub
Omnichannel Engagement Hub

From any channel, converse with a ChatBOT, transfer to a human agent, upgrade from text-to-video or have a multi-party engagement.

Chatbots AI
Intelligent ChatBOTs with Machine Learning

Sophisticated machine learning Customer Assist ChatBOTs provide 24×7 service. Continuously learn from every customer interaction.

Agent productivity
Agent Productivity & Automation

Focused on ease-of-use for personalization, scheduled appointments, workflow automation, checklists, email integration, and seamless CRM integration.

Analytics and Reporting Live Chat for High Tech
Deep Analytics and Reporting

Measure your success with post- engagement customer surveys, detailed analytics dashboard, drill down reports, and data connectors for analytics tools.

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Webinar – Providing an Optimal Digital Customer Experience
  • Understand how to streamline your team’s efforts when it comes to answering repetitive FAQ’s, qualifying customers, and routing to appropriate specialists
  • Learn how your customer service can be efficient yet personalized with Live Engagement features such as co-browse, co-form fill, chatBOTs, and much more
Live Chat Engagement
  • Hear about the value of expanding your communication to more online channels and how to train your agents to meet customers’ digital demands
  • See how you can improve your existing phone support by adding easy to use assist features – blending digital and phone channels together
Register Here
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