Human Interaction + Smart Technology = Impressive Metrics
By 2022, 85% of customer service interactions will start with self-service, up from 48% today.
– Gartner, Four Best Practices for Implementing Extreme Customer Self-Service, Nov 2018
Vee24’s AI Enabled Omnichannel Platform:
“Our ambition is to be world-class and we see video as a key part of that. It offers a very personal customer experience, without you having to leave the house.”
Aaron Burton
Online Operations and Compliance Manager
"The needs of the mass retail customer change at a fast pace. We developed KBC Live to suit their needs. We see chat and video chat technology as vital to supporting their sales targets and our ambitions for digitalization."
Karin Van Hoecke
General Manager Mass Retail Customers Belgium
Learn More
Rebuilding Strong Customer Relationships in Financial Services with Live Engagement
Digitization and mobile banking continue to increase. Financial institutions are being confronted with customers…
Discover the Power of Live Video Assistance
Enjoy this quick tour of Live Video Assistance from Vee24 to discover the features global organizations depend on to improve customer experience.
Co-Browsing & Co-Form Fill: the Future of Financial Services
When you’re selling or supporting multiple products that cover different needs, or onboarding new customers, they will…
