“Our ambition is to be world-class and we see video as a key part of that. It offers a very personal customer experience, without you having to leave the house.”
Online Operations and Compliance Manager
"The needs of the mass retail customer change at a fast pace. We developed KBC Live to suit their needs. We see chat and video chat technology as vital to supporting their sales targets and our ambitions for digitalization."
Karin Van Hoecke
General Manager Mass Retail Customers Belgium
From any channel, converse with a ChatBOT, transfer to a human agent, upgrade from text-to-video or have a multi-party engagement.
Sophisticated machine learning Customer Assist ChatBOTs provide 24×7 service. Continuously learn from every customer interaction.
Focused on ease-of-use for personalization, scheduled appointments, workflow automation, checklists, email integration, and seamless CRM integration.
Measure your success with post- engagement customer surveys, detailed analytics dashboard, drill down reports, and data connectors for analytics tools.
- Understand the differentiating factors and capabilities of our AI-enabled BOT products, including Proactive NudgeBOTs, and Customer and Agent Assist ChatBOTs
- Learn how Vee24 helps businesses to leverage AI and automation to handle high volume traffic and improve conversion rates while reducing training times and labor costs
- Hear about the benefits of AI-enabled chatBOTs from the customers’ standpoint with faster response rates and extended hours of operation