When your web visitors are browsing through multiple choice
options of LCD TV's, the latest stereo equipment, washing machines
or dishwashers, you can now be on hand to provide help, guidance
and assistance.
The friendly face of online assistance
Being able to personally engage with your customers via video
will not only dramatically enhance the customer experience; it will
also increase your visitor to customer conversation rates, decrease
shopping cart abandonment and build web customer loyalty.
Online vee-assistants can build long-term relationships with
customers which will see them returning again and again to buy from
someone who they can trust.
vee-business systems allow you to...
- Proactively engage customers who
may require assistance.
- Present and compare product
specification such as key features and functionality by
using photos, graphics and video to further build
desire.
- Sell a greater number of higher value
goods which customers traditionally still tend to buy from
convention retail stores where shop assistants are available to
help and advise.
- Manage the ordering on behalf of the
customer, completing forms remotely for them where
required.
- Transact payment, operators can enter
the credit card details to maximise service and reassure customers
of the safety of entering credit card information
online.
- Keep in touch; customers receive an
e-mail from their online representative thanking them for their
order. New product information and future offers can also be sent
from the representative.
- Increase online revenues by reducing
cart abandonments and significantly increasing the overall number
of visitors purchasing goods from your website.
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In tune with customers' needs
Vee-systems allow customers to be engaged at the very point
they consider abandoning their shopping cart. The vee-assistant can
then offer help and assistance to ensure a successful
sale.
Move your e-business to vee-business and turn up the volume!
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If you would like to learn more about how vee-business can
really power-up your website sales, contact us now to arrange a
live demonstration
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