vee-business delivers a personalised shopping experience for
your web visitors, offering customers the chance of buying
complementary items or be given real time advice on sizing and the
latest seasonal items.
Enhance the online shopping experience
Vee-systems can be configured to send out personalised offers
and recommendations based upon the customer's previous purchases
and spending habits. These email offers will then contain an
instant click-through hyperlink directly to the promoted products
and notify the live assistance team if help is needed.
This feature really allows for on-going sales rapport,
keeping the customer better informed of the latest fashion and
ensuring repeat business through advanced customer
loyalty.
As well as assisting with sales, live video engagement will also
help significantly reduce the costly number of returned merchandise
by offering customers an opportunity to get the right advice and
sizing information at the point of purchase.
vee-business systems allow you to...
- Proactively engage customers
who may potentially require assistance.
- Present product information such as latest
fashions and accessories by using photos and video to grow
awareness and desire.
- Assist with questions such as sizing, colours
or styles. In time customers will return again and again to speak
to their personal shopper and seek advice.
- Manage the order on behalf of the customer,
entering goods into the shopping cart remotely for them where
required.
- Transact payment, operators can enter credit
card details to maximise service and reassure customers of the
safety of entering credit card information online.
- Keep in touch; customers receive an e-mail
from their online representative thanking them for their purchase.
Future offers can also be sent from the representative.
- Increase online revenues by reducing cart
abandonments and significantly increasing the overall number of
visitors buying items from you online.
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Increased online sales? - its in the bag!
Video engagement offers the perfect opportunity for the
vee-assistant to up-sell and cross-sell products and services that
may otherwise have proved impossible with a static website or using
'chat only' customer assistance.
Move your e-business to vee-business and fashion the future!
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If you would like to learn more about how vee-business can
fashion your future online sales, contact us now to arrange a live
demonstration
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